How to cancel Thermal Lab Pro

How you cancel depends on where you signed up. Not sure? In the app, tap the menu, then Account, and look under Subscription. If it says "Billed through Apple," follow the iPhone steps. If it says "Billed through Google Play," follow the Android steps. Otherwise you signed up on our website.

Signed up on our website

This applies even if you use the iPhone or Android app.

1. Open thermallabpro.com in any web browser, including on your phone, and sign in.
2. Tap the menu, then Account.
3. Under Subscription, tap Cancel subscription, then tap Cancel subscription again (or Skip and cancel) to confirm.

You can't cancel a website subscription inside the iPhone or Android app. Use a web browser.

Subscribed on iPhone (App Store)

1. Open your iPhone's Settings app (the gray gear icon) and tap your name.
2. Tap Subscriptions, then Thermal Lab Pro.
3. Tap Cancel Subscription. You may need to scroll down.

Subscribed on Android (Google Play)

1. Go to your subscriptions in Google Play: play.google.com/store/account/subscriptions
2. Select Thermal Lab Pro.
3. Tap Cancel subscription and follow the steps.

Good to know

• Cancel before your trial ends and you won't be charged.
• After you cancel, you keep access until the end of your trial or billing period.
• Deleting the app doesn't cancel your subscription.
• Refunds are covered in our Refund Policy.